Early Concept Validation through Provocative Experience Prototyping

  • Arnold Jan Quanjer
  • Antti Jylhä
  • Jos P. van Leeuwen The Hague University of Applied Sciences
Keywords: Provocative prototype, Smart city, Conversational agent


This essay reports on a research project aiming at validation of a concept for an AI-driven speech interface for smart services in public spaces. The research team created a simple experience prototype that simulated the envisioned functionality and was used to experiment with subjects in dialogues. The interaction with the prototype invoked a provocative experience that allowed test subjects to better imagine the impact that such a concept for smart services would have in their neighbourhood.